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Chapter 3 Final Exam Questions

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Chapter 3 Final Exam Questions

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Question 1 of 8

1. Question
Which of the following is a forecasting subject line?
- Security and Emergency Procedures Manual
- Suspense and Accounts Receivable Project #423
- Assets and Liabilities
- Request for Copy of Mr. John Hanson’s Will
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Question 2 of 8

2. Question
Besides a specific timeframe, what is the other part of a deadline?
- Key details and an explanation
- The business application/significance of the deadline
- A list with supports
- Background information
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Question 3 of 8

3. Question
Which sentence belongs in the middle paragraph?
- We used to have a vendor in San Diego, but they have since gone out of business.
- Thank you for your immediate attention to this matter.
- Please send the purchase order number to Ken today so he can complete the order.
- Could you issue a purchase order so we can get the parts from our New York vendor?
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Question 4 of 8

4. Question
Which of the following is an effective closing statement?
- If you have any questions, please don’t hesitate to call.
- Your prompt attention is greatly appreciated.
- Please send this to the printer by Friday so we can make the July issue.
- Please fill out the application at your earliest convenience.
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Question 5 of 8

5. Question
In the Three-Paragraph Model, what is the content of the middle paragraph?
- What you want to get done
- The business application or significance
- Key details, background, or an explanation
- Deadline, timeline, schedule, or urgency
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Question 6 of 8

6. Question
Which of the following is an effective opening?
- Please talk to security about making a change to the mailroom procedure.
- Attached for your reference, please find a copy of the meeting minutes.
- Hello, how are you? I am fine.
- I am replying to your email, dated Tuesday, July 20th.
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Question 7 of 8

7. Question
Which sentence belongs in an opening paragraph?
- If you have any questions on this, please call me before Friday noon.
- We used to have a vendor in San Diego, but they have since gone out of business.
- I’d like to talk to you about buying a new printer for the support staff.
- Attached for your reference, please find the report on the Breckenridge situation.
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Question 8 of 8

8. Question
Background information in paragraph one:
- Enlightens the reader.
- Confuses the reader.
- Is necessary to get things done.
- Is part of the inverted pyramid principle.
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